Privacy Policy

Last Updated: [Insert Date]

At IT Luggage Sales Shop (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our discerning travellers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website packinstylesale.com or make a purchase from us.

1. Information We Collect

We collect the following types of information to provide and improve our premium travel products and services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment information (processed securely through our payment partners).
• Transaction Information: Details about purchases of our eco-friendly luggage, expandable suitcases, or multi-piece sets.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our Liverpool-based customer service team.

2. How We Use Your Information

As specialists in premium travel solutions, we use your information to:

• Process and fulfill your orders for cabin luggage, large suitcases, or complete sets
• Provide secure payment processing through our trusted partners (Visa, MasterCard, JCB, PayPal)
• Offer personalized recommendations based on your browsing preferences (e.g., lightweight or extra-strong luggage)
• Improve our product offerings and customer service
• Comply with legal obligations and prevent fraud
• Send service-related communications (order confirmations, shipping updates)

3. Data Sharing and Disclosure

We value your discretion as much as you value our premium luggage collections. We only share your information when necessary with:

• Payment Processors: To complete secure transactions (using tokenization technology)
• Shipping Providers: To deliver your hold luggage or cabin bags worldwide (excluding certain Asian and remote regions)
• Legal Authorities: When required by law or to protect our rights
• Service Providers: Companies that help us operate our business (under strict confidentiality agreements)

We never sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures to protect your information:

• Military-grade SSL encryption for all data transmissions
• Tokenization technology that prevents storage of full payment details
• 3D Secure authentication for added protection
• Regular security audits and real-time fraud monitoring
• Limited access to personal data within our organization

Data is stored on secure servers and retained only as long as necessary to fulfill the purposes outlined in this policy.

5. Your Rights

As a valued customer, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the relevant data protection authority

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences (e.g., currency selection)
• Analyze site traffic and improve your browsing experience
• Facilitate secure checkout processes
• Provide relevant product recommendations (e.g., for 3pc sets or extra-large suitcases)

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

7. International Data Transfers

As we serve a global clientele (excluding parts of Asia and some remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Children’s Privacy

Our premium luggage products and services are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.

IT Luggage Sales Shop – Where premium travel meets data protection excellence.